IF YOU ARE FEELING UNWELL, STAY AT HOME AND FOLLOW GOVERNMENT SELF ISOLATION GUIDELINES
OUR IN HOUSE SYSTEM WILL MONITOR YOUR ATTENDANCE VIA YOUR FOB FOR TRACK AND TRACE PURPOSES
PLEASE WASH YOUR HANDS WHEN YOU ARRIVE AND REGULARLY THROUGHOUT YOUR VISIT
TO KEEP YOU SAFE
The cleanliness of our club has always been our priority, and we increased our in-house cleaning teams rota to ensure “thoughout the day” cleaning, and we will be using the most advanced medical grade antiviral products to kill bacteria and viruses.
Sanitising stations in all studios and key points around the club.
Studios will be cleaned between sessions using antiviral products. We will ask you to wipe down equipment you use before and after use.
SO YOU CAN GET IN THE ZONE
Equipment has been arranged to help members and trainers to safely social distance.
The room been adapted to reduce shared equipment and give members more personal space.
SO YOU CAN TRAIN EASY
We will be operating a strict one way entry and exit system. All staff will have temperatures taken before every shift, with masks and gloves available for those members who request them. All doors and windows will remain open to ensure maximum ventilation. In terms of signage, throughout the gym, floor markings will be down to provide clear guidance for social distancing.
SO YOU KNOW YOUR STUFF
Signage throughout the club to explain the measures we’re taking and what you can do
A revised guide on club etiquette is available with more information on
– Being aware of social distancing –
– Respecting fellow members and team members –
– Cleaning equipment after use –
– Entry process –
– Not attending the club if you feel unwell –
Do I need to make a booking in order to attend an SPT session?
Yes, all members will need to book in advance via the app to attend a class until further notice. Please arrive 10 mins before your session or PT session start time to allow for your temperature check, your check in and to make your way to the changing room.
Do I need to make a booking in order to visit the club?
NO, if you are unsure or have any further queries please contact the gym directly.
How often is everything cleaned?
We have increased our in-house cleaning teams rota to ensure “throughtout the day” cleaning and have stringent cleaning routines throughout all our club areas paying specific attention to high touch point areas and using accredited antiviral cleaning products. Double cleaning at each station will be closely monitored by your trainer.
Do I need to bring a water bottle?
There are water fountains to fill water bottles but not drink directly from them.
Are the showers open?
Is the sauna open?
Yes for single person use by booking only.
Do I need to book all sessions on the app?
Yes you will need to book all classes through the No1 app. You can arrive 10 minutes before your class booking to allow time for temperature scanning and check in. All the usual booking and cancelling and no show rules apply.
Can I use the gym after my session?
Yes you can but we kindly ask that you limit your total session to 90 mins so that we can control capacity in the club.
How long are the session?
All classes are now 50 mins in length to allow for an immediate post-class deep clean.
When do you clean the studios?
Studios will be cleaned immediately after every session. Studio equipment is coated with a 30 day antiviral shield protection weekly and is also deep cleaned daily. We ask you to wipe down equipment you use before and after use. Plenty of disinfectant wipes and hand sanitiser will be available in all studios.
Will instructors be observing social distancing?
We have asked our instructors not to shake hands, or offer hands-on corrections in our studios. The team will focus on staying in one place in the studio, rather than walking the entire room. They will also wear face coverings at all times.
Will the sessions be busy?
Class numbers will be controlled to ensure there is plenty of room for you to social distance during the workout. We have also spread classes throughout the day for more flexible training.
Who books my PT session?
PT booking will be made through our new app. Once booked they will be shown on the app so you can confirm the booking is secure. Please arrive 10 minutes before your session and make your way to our private studio.
Is the cancellation policy still the same?
There is a strict 24 hour cancellation policy. This is especially important right now, to protect the PT’s time and ensure other members can use the time slot if available.
I don’t think I can come to the club as often, can I try online PT?
Yes, we have an exciting online members area with exclusive workouts and nutrition packages as well as our 1-2-1 online coaching.